Donna Cooper - General Manager

Phone ext. 14 E-Mail

- General community issues

- General financial and budget issues

- Requests for service

- Personnel issues

- General HOA information 

Michael Stracka - Facilities Manager

Phone ext. 15 E-Mail

- Grounds and facilities maintenance and use

- Mowing problems on the common ground

- Snow removal

- Playground maintenance

- Pool complaints and suggestions

Laura Moynihan - Finance Manager

Phone ext. 13 E-Mail

- Assessment payments

- "Friendly Reminders" and Late Fees

- Collection of delinquent accounts

- Accounts payable

- Amenities privileges

Lisa Marnet - DRC Coordinator

Phone ext. 12 E-Mail

- Annual home inspections, POA inspections

- Homes in disarrary or state of disrepair

- Questions regarding the Covenants and Restrictions for CountrySide

- Questions regarding application and approval process

- Office liaison to NAC and DRC

Kelly Chambliss - Community Relations Coordinator 

Phone ext. 16 E-Mail

- Plans, organizes, and implements all community events

- Contact for the Courier - Advertising

- Courier Editor

- Parking enforcement

Laura Roethlein - Administrative Assistant

Phone ext. 10 E-Mail

- First point of contact upon calling the Proprietary

- To obtain a pool pass or missed trash service

- Supports all staff

- Pool or meeting room rentals 

Matt Bressler - Community Policing Officer

Phone ext. 17 E-Mail

- Dogs that bark constantly or at night

- Loud noise, music or parties

- To report cars that have dead tags or no tags on VDOT streets

- Speeding on roadways

- Unwanted solicitation

- Bad behavior on the basketball courts or tennis courts

- Trespassing on common area

- Placing items or hazards in drain storms

- Neighbor disputes