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Proprietary Office Print E-mail

Our mailing address is 6 Pidgeon Hill Drive, Suite 120, Sterling, VA 20165, and we are located in the Mimado building in the commercial center at the entrance to CountrySide. Our Office hours are 8am-5pm Monday-Friday.

Our phone number is 703- 430-0715 and the fax number is 703- 430-8094. Also, our after hours emergency number is 1-800-336-8009.

The Proprietary office is staffed by PMP...

Donna Cooper - General Manager

Phone ext. 3014 E-Mail

- General community issues

- General financial and budget issues

- Requests for service

- Personnel issues

- General HOA information 

- Assessment payments

- "Friendly Reminders" and Late Fees

- Collection of delinquent accounts

- Accounts payable

- Amenities privileges

Mike Stracka - Facilities Manager

Phone ext. 3015 E-Mail

- Grounds and facilities maintenance and use

- Mowing problems on the common ground

- Snow removal

- Playground maintenance

- Pool complaints and suggestions


Lisa Marnet - DRC Coordinator

Phone ext. 3012 E-Mail

- Annual home inspections, POA inspections

- Homes in disarrary or state of disrepair

- Questions regarding the Covenants and Restrictions for CountrySide

- Questions regarding application and approval process

- Office liaison to NAC and DRC

Melanie Tilghman- Community Relations Coordinator 

Phone ext. 3016 E-Mail

- Plans, organizes, and implements all community events

- Contact for the Courier - Advertising

- Courier Editor

- Parking enforcement in townhouse communities

Loretta deLamare - Administrative Assistant

Phone ext. 3010 E-Mail

- First point of contact upon calling the Proprietary

- To obtain a pool pass or missed trash service

- Supports all staff

- Pool or meeting room rentals 

DFC Matthew Harvey – Community Resource Officer (Loudoun County Sheriff’s Office)


-General law enforcement questions

-Noise complaints/Barking dog complaints

-Long-term / Short-term neighbor disputes

-Repeated or long-term parking violations on VDOT streets

-Traffic Complaints (Ex: Speeding)

-Unwanted solicitation

-Unlawful or detrimental behavior in the community




-Please be advised that DFC Harvey is not available 24/7. Residents should call 911 or non-emergency should immediate assistance be required. A patrol deputy will be dispatched to handle your situation as appropriate. Please use Deputy Harvey’s e-mail ( to advise him of any concerns or ongoing situations that you feel he should know about.

-Call 911 in the case of an emergency situation

-Call (703)777-1021 in the event of a non-emergency situation

Bobby Lazaro/Carlos Ramirez - Land Services/Maintenance 


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