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 WHO AND WHERE TO CALL IF

 YOU NEED ASSISTANCE

 Please call the Proprietary office (703) 430-0715 if you need assistance with:


General HOA Information: 
Donna Cooper, ext.3014 
E-Mail: donnaac.cside@pmpbiz.com 
 
Personnel issues: 
Donna Cooper, ext.3014
E-Mail: donnaac.cside@pmpbiz.com
 
Financial
 
General finance issues:
Patti Kaka, ext.3013
E-Mail: Pattik.cside@pmpbiz.com 
 
Assessments or dues collection: 
Patti Kaka, ext.3013
E-Mail: Pattik.cside@pmpbiz.com
 
Courier 
 
Advertising in the courier: 
Laura Roethlein, ext.3016
E-Mail: lauralr.cside@pmpbiz.com 
 
To be added to CountrySide E-mail distribution list
Laura Roethlein, ext.3016 
E-Mail: lauralr.cside@pmpbiz.com 
 
Townhouse Parking
 
Illegal Parking/Resident in Visitor Parking (townhouse areas only): 
Laura Roethlein, ext.3016 
E-Mail: lauralr.cside@pmpbiz.com
 
CountrySide Pools
 
To obtain a pool pass: 
Loretta deLamare, ext.3010
E-Mail: lorettad.cside@pmpbiz.com
 
Amenities privileges: 
Loretta deLamare, ext.3010
E-Mail: lorettad.cside@pmpbiz.com
 
Pool or Meeting Room rental: 
Loretta deLamare, ext.3010

E-Mail: lorettad.cside@pmpbiz.com

 
Common Ground
 
Mowing problems on the common ground: 
Mike Stracka, ext.3015 
E-Mail: mikeas.cside@pmpbiz.com
 
Playground maintenance: 
Mike Stracka, ext.3015 
E-Mail: mikeas.cside@pmpbiz.com 
 
Any problems associated with the pools: 
Mike Stracka, ext.3015 
E-Mail: mikeas.cside@pmpbiz.com 
 
Snow removal in the Townhouse sections of the community: 
Mike Stracka, ext.3015 
E-Mail: mikeas.cside@pmpbiz.com 
 
Architectural questions or complaints 
 
Any house in a state of visual disrepair: 
Lisa Marnet, ext.3012 
E-Mail: lisamm.cside@pmpbiz.com 
 
To report any property where the grass has been left to be classified overgrown: 
Lisa Marnet, ext.3012 
E-Mail: lisamm.cside@pmpbiz.com 
 
Questions concerning the rules and regulations for exterior modification: 
Lisa Marnet, ext.3012 
E-Mail: lisamm.cside@pmpbiz.com 
 
Trash Service
 
Missed trash service: 
Loretta deLamare, ext.3010
E-Mail: lorettad.cside@pmbiz.com
 

Large item pick-up:

AAA Recycle and Trash Removal
E-mail: HOA.NOVA@republicservices.com
 
Community Resource Officer (Loudoun County Sheriff's Office):
 
DFC Matthew Harvey 
E-mail: matthew.harvey@loudoun.gov
 

Please E-mail DFC Matthew Harvey to report any of the following:

General law enforcement questions

Noise complaints/barking dog complaints

Long term/short term neighbor disputes

Repeated or long term parking violations on VDOT streets

Traffic complaints (Ex: Speeding)

Unwanted solicitation

Unlawful or detrimental behavior in the community

Trespassing

Reminder:

Please be advised that DFC Harvey is not available 24/7.  Residents should call 911 or non-emergency should immediate assistance be required.  A patrol deputy will be dispatched to handle your situation as appropriate.  Please use Deputy Harvey's Email to advise him of any concerns or ongoing situations that you feel he should know about.
 
CALL 911 IN THE CASE OF AN EMERGENCY SITUATION.
 
Loudoun County Sheriff's Office
Non-Emergency: 703-777-0445
 
To Report a Crime to the Loudoun County Sheriff's Office
Website: http://sheriff.loudoun.gov
 
Virginia State Police: 
Website: www.vsp.state.us 
 
VA State Police Area 10 Office (Loudoun County) 
Phone Number (703) 771-2533 
 
Please refer to the following if you need assistance: 

Dominion Virginia Power at: 1-888-667-300

Northern Virginia Electric Cooperative at: (703) 355-0500

Columbia Gas of Virginia at: 1-800-543-8911 

Commonwealth Gas at: (703) 361-3181

Washington Gas at: (703) 750-1000, 1-800-223-9452, 1-800-752-7520

Verizon at: 1-800-483-1000

 

Water or sewer problems:  

Loudoun Water at: (571) 291-7880

After hour emergency at: (703) 729-7878 

 

Telephone problems or questions: 

Verizon at (703) 954-2222

 

Hazardous Waste Collection:

Loudoun County at: (703) 777-0187

 

Transportation: 

Metro Transportation at: (202) 638-7000

Virginia Department of Transportation (VDOT) Highway Helpline at: (800) 367-7623

Virginia Railway Express (VRE) at 1-800-648-0551, Business Office (703) 684-1001

 

Please call Animal Control to report the following at: (703) 777-0406

Stray cats and dogs

Dogs without a leash

 

Please call Virginia Department of Transportation (VDOT) Highway Helpline to report the following at (800) 367-7623:

Snow removal and street repairs in single-family area roadways, or main streets throughout the community. Please see the snow removal list on the website, and in the Courier to see who is responsible for your street.

 
 
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